Why Hail Damage Can't Wait
Hail damage is deceptive. What looks like minor surface bruising can compromise your roof's waterproofing layer, accelerate shingle deterioration, and lead to leaks, mold, and structural damage within months. Insurance policies also have strict deadlines for filing storm damage claims — typically 1 to 2 years from the date of loss. Acting quickly protects both your property and your right to a full insurance payout.
Hidden Water Intrusion
Cracked or bruised shingles allow moisture to penetrate the underlayment, causing leaks that may not appear inside your home for months.
Accelerated Roof Aging
Hail strips the protective granule coating from shingles, dramatically shortening their lifespan and leaving your roof vulnerable to UV damage.
Insurance Claim Deadlines
Most homeowner policies require claims to be filed within 1–2 years of the storm event. Waiting too long can forfeit your right to coverage.
Compounding Storm Damage
A compromised roof is far more vulnerable to the next weather event. Texas averages over 100 hail days per year — don't leave your property exposed.
How to Identify Hail Damage
Hail damage isn't always obvious from the ground. Here's what our inspectors look for during a post-storm assessment.
Granule Loss
Hail knocks the protective granule coating off asphalt shingles, leaving dark, exposed spots. You may notice granules collecting in gutters or downspouts.
Bruising & Soft Spots
Impact from hailstones creates soft, spongy spots in shingles — similar to a bruise on fruit. These are easy to miss but indicate compromised structural integrity.
Cracked or Split Shingles
Larger hailstones can crack shingles outright, creating direct pathways for water infiltration.
Dents on Metal Surfaces
Gutters, downspouts, vents, and flashing dent visibly when struck by hail — a reliable indicator that your shingles took a hit too.
Granules in Gutters
A heavy accumulation of granules in your gutters after a storm is a strong sign of significant shingle damage across the roof surface.
Attic Leaks or Water Stains
Water stains on attic decking or ceiling drywall indicate that hail damage has already allowed moisture to penetrate — immediate action is required.
The Onyx Hail Damage Repair Process
From the moment you call us to the final inspection, we handle every step — including your insurance claim.
Free 26-Point Roof Inspection
We conduct a thorough inspection of your entire roof system — shingles, underlayment, flashing, gutters, vents, and decking — and document every point of damage with photos and measurements.
Damage Report & Estimate
You receive a detailed written report of all damage found, along with a clear repair or replacement estimate. No pressure, no surprises.
Insurance Claim Filing
We work directly with your insurance company, providing the documentation adjusters need to approve a full claim. We attend the adjuster meeting on your behalf when needed.
Material Selection
We help you choose the right shingles, materials, and warranties for your home or building — matching your existing roof or upgrading to impact-resistant options.
Professional Installation
Our licensed crews complete the repair or full replacement with precision, following manufacturer specifications to preserve your warranty.
Final Walkthrough & Sign-Off
We walk the completed project with you, answer any questions, and ensure you're fully satisfied before we consider the job done.
Navigating Your Hail Damage Insurance Claim
Insurance claims are our specialty. We've helped hundreds of Texas property owners secure full coverage — and we'll do the same for you.
Document the Storm Date
Note the exact date of the hailstorm. Your insurer will cross-reference this with weather data to confirm the event. We can help pull storm reports for your area.
Call Onyx Before Your Insurer
Let us inspect first. We document damage thoroughly before an adjuster visit — ensuring nothing is missed and you have an independent record of the full scope.
File Your Claim Promptly
Contact your insurance company to open a claim. We'll provide the damage report and photos your adjuster needs to process it quickly.
We Meet the Adjuster
Onyx representatives attend the adjuster inspection with you, pointing out every damage item and advocating for a complete, fair assessment.
Review the Settlement
We review your insurance settlement with you to ensure it covers the full scope of repairs. If it falls short, we help you file a supplement.
Repairs Begin
Once the claim is approved, we schedule your repair or replacement and complete the work — coordinating directly with your insurer on final payment.
Residential vs. Commercial Hail Damage
Residential Hail Damage
Hail damage on residential roofs most commonly affects asphalt shingles, gutters, and skylights. Our inspectors assess the full roof system and work with homeowner insurance policies to restore your home quickly and correctly.
- Asphalt shingle repair and replacement
- Impact-resistant shingle upgrades available
- Gutter and flashing repair
- Full insurance claim management
- Manufacturer warranty preserved
Commercial Hail Damage
Commercial roofs — flat membranes, metal panels, and TPO systems — require specialized assessment after a hailstorm. Damage may not be visible without a trained eye, but can lead to costly leaks and business interruption.
- Flat roof and membrane inspection
- Metal panel dent assessment
- TPO and EPDM repair
- Commercial insurance claim support
- Minimal business disruption
Hail Damage FAQ
Hail Hit Your Roof? Get a Free Inspection Today.
Don't wait for leaks to appear. Our licensed inspectors will assess your roof, document every damage point, and walk you through your insurance options — at no cost and no obligation.
Or call us directly: 214-304-8750